At Gjrmni, we are committed to offering stylish and well-made women’s clothing designed for everyday comfort and confidence. We carefully select fabrics and designs that balance style, quality, and practicality, so you can enjoy pieces that fit seamlessly into your wardrobe.
Nobody’s perfect, but we always strive to be. In the rare event that something goes wrong with your order, we want to make sure you have a smooth and worry-free after-sales experience.
Incorrect Shipment
If you receive the wrong item, we will cover the return shipping costs.
Correct Item Received
If the item received is correct and the return is not due to our error, the return shipping cost will be the responsibility of the buyer.
Return Window
Please notify us within 30 days of receiving your order and we will assist you with the return process.
Returns requested after 30 days from the delivery date will not be accepted.
To confirm the final return address, please contact us at info@gjrmni.com.
We currently do not offer direct exchanges.
If you would like a different size, color, or style, you may return the item and place a new order for the product you prefer.
If your order has already shipped:
You will receive a refund for the original amount paid, minus an $8 restocking fee (except in the case of an incorrect shipment).
If your order has been processed but not yet shipped:
You will receive a refund for the original amount paid, minus an $8 restocking fee.
Final Sale Period
All sales become final 30 days after the order is received.
We aim to process returns within 3 business days after they arrive at our warehouse.
During peak seasons or holidays, processing times may be slightly longer.
Once your returned item is received and approved:
Your refund will be issued within 3 business days.
It may take an additional 1–3 business days for the refund to appear in your original payment method depending on your bank or payment provider.
If you believe your return has already been delivered but has not yet been processed, please contact us at info@gjrmni.com and our team will assist you.
Our team carefully inspects all clothing items before shipment.
If you receive an item with a manufacturing defect or quality issue, please contact us as soon as possible and provide clear photos so we can resolve the issue quickly.
Gjrmni reserves the right to update or modify this policy at any time. Any updates will be published on this page.
Contact Us
Thank you for shopping with Gjrmni. Your satisfaction is very important to us, and we are always happy to assist you.
If you have any questions regarding returns, cancellations, or other policies, please contact us:
📧 info@gjrmni.com
📞 +86 15260299859
Customer support responds within 24 hours, Monday – Friday.
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